POLICY

 
 

NAIL ART

Please remember that the price of gel art manicures is based on the detail, the time and any additions requested. If you have questions about a design, please send me an email with your idea.

CANCELLATIONS

We ask that clients give us 24-hour notice for any service or schedule change.  Therefore, if you need to cancel or reschedule, you must let us know 24 hours before your appointment time.  Also, if you need to add extra time or an additional service, please let us know 24 hours in advance.  

If there is a no-show or same day cancellation, we will have to charge full price for the service you booked. A cancellation price will be determined and billed based on the clients' reservation. 


NAIL FIX

In the event of damage to your nails after visiting our salon, please contact us within one week of your appointment to receive a nail fix free of charge.  The only exception is for nail breaks which require extensions. We are happy to repair any nails after 1 week of your appointment at cost.

SERVICE CHANGES

Please be aware that additional fees may be applied if there are last-minute service changes.  Both preparation and time are needed for each appointment, and lateness and unexpected changes can cause problems.  In those circumstances, we are required to charge an additional fee even for a downgrade in service.